Privacy policy

Privacy Policy

Taking care of the personal data you choose to share with us is very important to us. We have made this privacy policy for you to better understand the personal data we collect, how and why we use personal data, how we share your information, and the rights you have when it comes to your personal data.

To shop at XILONABLUE you must provide at least the following:

  • Name
  • Address
  • Email address
  • Telephone / mobile number


Personal data we collect
As you subscribe to our newsletter, complete a form on our website or purchase an item through our web shop, you may provide us with your personal details, including but not limited to your name, postal and billing address, email address, phone number, professional details and personal interests.

When you browse through our website, we may collect information on your online browsing behavior and information about the devices that you use.

When you contact us, or we contact you, we may collect details of the emails and other digital communications we send to you that you open, including any links in them that you click on and the links that you then visit on our website, and details of such correspondence.

How we use your personal data

Uses made of the information we collect:

  • For administration and maintenance of the website
  • To provide you with the information that you have requested from us
  • To respond to queries raised by you
  • To carry out obligations arising from contracts entered into between you and us
  • To ensure compliance with our terms of use
  • To comply with legal obligations or for the protection and enforcement of legal rights
  • In connection with any sale of our business or assets

Contact and interaction with you
If you choose to sign up to our newsletter or complete a form on our website, you are giving us permission to store data about you and interact with you to provide the information you requested. Contact can take place over the phone, email, by post or through social media.

To unsubscribe from receiving future marketing emails, you can follow the instructions at the bottom of each email and unsubscribe.

Sharing personal data
XILONABLUE will never sell or trade your personal data to outside parties. This does not include information sharing with any associated companies or service providers who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law.

How long we store your personal data
XILONABLUE stores your personal data for as long as it is necessary in order to provide the services requested and to serve a justified purpose. We remove personal data on a continuous basis, deleting data that has served the purpose for which it was stored.

Cookies
Cookies are small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device. We use cookies and similar technologies on our website to distinguish you from other users, helping us to personalize and improve your experience of our website and shop.

xilonablue is powered by Shopify. To read more about Shopify’s cookie policies, click here.


What are your rights?
We would very much like to make sure that the personal data we hold about you is accurate. Under the General Data Protection Regulation (GDPR), you have the right to see the personal data we hold about you.

If you would like to receive the personal data we hold about you, or if you believe it to be incorrect, please do not hesitate to contact us.

We reserve the right to change this policy at any time. Please check back regularly to keep informed of updates.